Join us for the next PRSA Greater Salt Lake Chapter Luncheon. Come listen to Mark Carpenter, master trainer with PeopleSmart Solutions (a principal associate of VitalSmarts)

Part of any professional communicator's life is facing tough conversations - topics where opinions vary, stakes are high, and emotions run strong. It could be anything from a client or executive who changes course on a previously defined plan to an editor who starts using abusive language to a colleague who isn't sharing information you need. Whatever the topic, how we handle these crucial moments makes a difference in the quality of both our results and our working relationships.

Learn the skills honed from the best of the best in a short overview of Crucial Conversations: Tools for Talking When Stakes are High. Based on decades of best-practices research, you'll learn why these conversations often go poorly and how you can improve your chances of making them more successful.

    * Wednesday, February 17, 2010
    * Founders Room, 18th floor of the Zions Bank Building (One South Main Street, Salt Lake City, on the corner of Main Street and South Temple)
    * Networking: 11:45 a.m.
    * Luncheon: Noon

The chapter will validate parking. Please park in the Joseph Smith Memorial Building parking, which is located just across the street.

To register and RSVP for the luncheon, visit www.slcprsa.org.

    * $20 PRSA Members or $25 at the door without an RSVP
    * $30 Non-PRSA Members or $35 at the door without an RSVP
    * $5 Students or $10 at the door without an RSVP

No shows who RSVP and do not cancel within 24 hours will be invoiced.